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An Introduction to Operations Management

Christian Terwiesch University of Pennsylvania @Coursera
Class Start: TBA
Duration: 11 weeks
Approximate Workload: 5-7 hours/week
Certificate: Yes
Level: beginner
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This course will teach you how to analyze and improve business processes, be it in services or in manufacturing. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality.
Categories: [Business and Management]

Reviews
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Yuri Kozak (Minsk) , 2013-12-19
The first offering was FANTASTIC!!!!!!!!!!!!!!!!!!!
Unreal to explain my impressions. You need to taste to feel.

It gave me good understanding how all works. I have University Diploma in metal processing and this course improved my skills much.

I recommend the course for all managers and technology engineers especially from countries with poor management.

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Anonymous (Singapore, Singapore) , 2013-03-07
Excellent example of teaching and one of the best MOOCs I have taken. Plenty of real life examples, challenging and rewarding assignments. Couldn't ask for more.

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Anonymous (Singapore, Singapore) , 2012-12-18
Clear with plenty of practice

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Anonymous (Singapore, Singapore) , 2012-12-18
Just finished this course and managed to pass with distinction. Course was excellent. Well paced, interesting examples. Good lectures by the professor . Exercises were difficult enough to be interesting. Very worthwhile.

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Anonymous (Singapore, Singapore) , 2012-12-16
The best business class available for free.

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Anonymous (Singapore, Singapore) , 2012-12-16
Excellent course. Lot's of exercises. All main concepts are well explained and demonstrated with examples.

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Anonymous (Singapore, Singapore) , 2012-11-16
Highly recommended! Professor who definitely knows what he is talking about, great course structure, challenging homework assignments, the knowledge received can be easily applied in a real-life company.

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Anonymous (Singapore, Singapore) , 2012-10-14
Prof T is very knowledgeable, organized and right on point with this course. Best Coursera experience so far.

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